DangLive Back to store

DangLive Store

Store Support

Get help with payments, code delivery, invalid codes, redemption, refunds, or the User ID connected to a store purchase.

Payment or refund

Include the order reference and explain the charge or refund request.

Code or redemption

Tell us whether the code was missing, invalid, or failed during redemption.

User ID issue

Share the User ID entered at checkout and the correct ID, if different.

Enter the ID used for the purchase or redemption.

Optional. Never include your full payment card number.

Include enough detail for our team to investigate. Do not send passwords or full card details.